Specialist Vets in Cheltenham

## Summary Regency Vets appears to be an independent practice founded by a husband-and-wife vet team (Alex and Olivia, as described by a client). Reviews repeatedly point to continuity of care (owners say they can see the same vet) and unhurried appointments, including one report of an hour-long cat consultation with a thorough examination. Owners also describe clear explanations of procedures and costs before treatment, and several mention calmer, confidence-building handling for nervous pets (for example, getting down to the dog’s level to help them settle). Surgery is specifically referenced through spays, with multiple clients describing reassurance throughout booking, drop-off and collection. ## Services Services and situations specifically mentioned in the available information include: - **General consultations and examinations**, including a “very thorough” cat exam and owners saying appointments aren’t rushed. - **Surgery**: spaying is mentioned in multiple reviews. - **Treatment of minor injuries/issues**, with examples including a **broken dew claw** and an **eye issue**. - **Repeat prescriptions** and **advice** when needed (including when an owner was away). - **Pet plan** membership (mentioned by a reviewer; inclusions and pricing not specified). - **Support for nervous pets**, including encouragement to bring pets in regularly to make visits less scary. - **On-site facilities noted by clients**: kennels are referenced, and a “large scale” is mentioned by one reviewer. ## People - **Alex (vet)**: described as explaining things “really well and clear,” being patient with questions, and doing a “very good job” with a procedure. Another reviewer notes Alex (with Millie and Craig) “go the extra mile.” - **Olivia (vet)**: repeatedly described handling pets gently and providing reassurance; one owner reports she spent an hour with them and their cats for a thorough examination. Another review notes Olivia helped put both pet and owner at ease during an assessment. - **Molly (reception/admin, role implied by reviews)**: mentioned taking details over the phone, and being someone dogs enjoy seeing when they arrive. - **Craig (front-of-house/reception, role implied by reviews)**: described as greeting clients warmly; also mentioned positively by name by multiple owners. - **Millie (staff, role not specified in reviews)**: mentioned as kind and going the extra mile. - **Reception/admin team (group)**: frequently credited for being welcoming and for strong communication, including during booking and around procedures. ## Reviews **Google rating: 5 stars from 111 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - **Continuity and time in appointments:** owners say they can see the same vet and are “never rushed,” including a report of a full hour spent on a cat consultation. - **Clear explanations and reassurance around procedures:** multiple reviews mention being guided through treatment options over time, with procedure and costs explained beforehand and anxiety reduced during spay bookings. - **Handling and environment that helps nervous pets:** examples include staff getting down to floor level to greet a nervous dog, and encouraging regular “real” visits so pets find it less scary. - **Range of cases handled:** owners reference spays, a broken dew claw, an eye issue, and ongoing “varied treatments.” - **Trust and motives:** a few reviewers explicitly say decisions felt focused on what’s best for the pet rather than profit.

## Summary Arvonia Vets describes itself as an **independent** practice (established **since 1980**) focused on **family pets**, with on-site advanced kit including a **CT scanner**, **ultrasound**, and a **fully equipped laboratory**. The practice appears set up for both everyday care (for example **vaccinations**, **puppy/kitten packs**, and **repeat prescriptions**) and more complex surgical work (the website highlights **orthopaedics**, **knee reconstruction**, and **complex soft tissue surgery**). In recent reviews, owners repeatedly mention **same-day appointments**, **clear explanations and thorough exams**, and urgent care including an **emergency C-section**. ## Services - **Emergency veterinary services** (mentioned in clinic data; reviews describe urgent care including an emergency **C-section**). - **Surgery**, including website-listed **orthopaedics**, **knee reconstruction**, and **complex soft tissue surgery**. - **CT scanning** (website mentions a CT scanner; facilities also list **ultrasound** and an in-house **laboratory**). - **Vaccinations** (mentioned in reviews for a puppy vaccination). - **Puppy and Kitten Packs** (website-listed). - **Repeat prescriptions** (website-listed). - Investigation/diagnosis for medical conditions (reviews mention diagnosis and treatment support for **Addison’s disease**). ## People - **Jake (vet)**: mentioned multiple times for being **thorough** and **clear in explanations**. One owner describes Jake checking a kitten over, **asking lots of questions**, giving an **anti-sickness injection**, and explaining **what to watch for**; another says Jake “explains everything” and makes them feel safe. - **Reception team**: several reviews point to reception being **welcoming** and helpful in practical ways—one mentions getting a **same-day appointment** and a receptionist comforting a child by bringing out “Bruno,” described as a teddy. - **Insurance support**: one reviewer describes the **management team handling insurance claims** on their behalf. ## Reviews **Google rating: 4.8 stars from 176 reviews.** **Themes below are drawn from the latest written reviews available to us.** - **Rapid access when worried**: same-day appointments are explicitly mentioned. - **Emergency and high-stakes care**: an owner reports an emergency **C-section** and says they had “full confidence in the vet.” - **Clear, thorough consultations**: owners describe vets asking detailed questions, explaining next steps, and telling them what to monitor at home. - **Treatment outcomes noted by owners**: examples include a kitten returning to normal within **24 hours** after an **anti-sickness injection**, and a dog diagnosed with **Addison’s disease** recovering quickly (as described by the owner). - **Aftercare/follow-up**: post-op checks are mentioned after a **neutering** procedure.

## Summary Medivet Leckhampton is part of the Medivet group and is listed as a Veterinary Nurse Training facility. From the latest reviews available to us, it appears set up for routine vet care and advice-focused appointments: multiple owners mention that consultations aren’t rushed and that vets take time to explain options clearly. A few practical touches come up too—pets being offered treats during visits, and one owner describing the team as able to arrange treatment quickly when needed. There’s also a specific example of breed-focused knowledge: one reviewer felt the team understood dachshunds particularly well. ## Services - General veterinary consultations and ongoing pet healthcare support (owners describe the team “working with you to keep your animals fit and healthy”). - Treatment arranged quickly when needed (mentioned in a review, without details of the condition or procedure). - Veterinary Nurse Training facility (stated in the clinic data). ## People - **Anna** (role not stated): described by a reviewer as “very helpful.” - **Alison** (role not stated): one owner specifically appreciated Alison and the team’s understanding of the **dachshund** breed, noting this helped during “stressful times” with their pup. - Vets (not individually named): multiple reviewers mention being given clear explanations and having time to discuss concerns, including “trivial issues,” without feeling rushed. ## Reviews **4.9 stars from 136 reviews.** Themes below are drawn from the latest written reviews available to us. - Appointments described as **not rushed**, with time to talk through concerns and questions. - Owners mention **clear explanations** from the vet about what’s going on. - Staff are repeatedly described as **helpful and friendly**, including reception support. - A few concrete details: pets being given **treats** during visits, and one owner reporting the team acted quickly when their pet needed treatment.

## Summary Woodlands Veterinary Clinic Ltd treats a range of pets (cats, dogs, small furries, and birds/exotics) and, based on its website, offers specific clinics like **Puppy Parties**, **senior pet clinics**, and **laparoscopic spay surgery**. Out of hours, calls are **transferred to a dedicated veterinary emergency clinic** (rather than being handled in-house). Recent reviews repeatedly describe support with **complex, long-running conditions** (for example, a dog diagnosed and treated for **Cushing’s disease**) as well as **surgery and aftercare**, with owners noting that nurses look after pets after procedures. ## Services - Care for **cats, dogs, small furries, and birds/exotics** (as stated on the clinic website). - **Puppy Parties**: a **4-week course** for puppies aged **8–14 weeks** to play and socialise in a safe setting (website). - **Senior pet clinics** (website). - **Laparoscopic spay surgery** (website). - **Out-of-hours**: calls transferred to a **dedicated veterinary emergency clinic** (website). - Conditions and treatments mentioned in reviews: - Investigation leading to diagnosis of **Cushing’s disease** and ongoing treatment support. - **Eye problems** with “tricky complications” mentioned by an owner of pugs. - **Surgery** with post-procedure nursing care noted (no specific procedure named in the review). ## People - **Ella**: named in a review for kindness and support during diagnosis and treatment of a dog’s **Cushing’s disease**. - **Hannah**: also specifically thanked for support during the same Cushing’s case. - **Nursing team**: described by one reviewer as caring for pets **after procedures**. - **Reception team**: mentioned for helping with **medication** and handling questions/queries. ## Reviews **Google rating: 4.7 stars from 203 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners describe thorough work-ups for serious illness, including pursuing “every possible cause” before diagnosing **Cushing’s disease**, followed by ongoing support during treatment. - Multiple reviews mention help with **urgent situations** and being accommodated “as soon as possible” when a dog was unwell. - Several accounts focus on **end-of-life support**, describing staff giving owners time and guidance when saying goodbye. - Surgery and aftercare are referenced, including pets being looked after by nurses **after procedures**, and one owner citing “enhanced…technology” during surgery (without specific equipment named).

## Summary Companion Care (Cheltenham) Ltd trading as **Vets4Pets** is part of the **Vets4Pets** group. From the clinic’s own information, it’s set up for a wide range of cases with **on-site diagnostics and treatment** (including an in-house lab, pharmacy, digital X‑ray, and ultrasound) plus **separate cat and dog waiting areas and wards** and an **isolation unit**. Recent reviews describe both routine and complex care, including: a **home visit euthanasia that was rearranged on the day when capacity changed**, owners being **kept informed throughout the day during procedures**, and ongoing management of an **eye tumour**. A smaller number of reviews report concerns about **costs and policies** (including a reported **£250 fee for an unregistered dog needing advice** and criticism around **written prescriptions**). ## Services Based on the clinic website summary and the reviews, services and facilities mentioned include: - **Diagnostics & monitoring:** in-house laboratory (biochemistry, haematology, electrolytes), blood pressure monitoring, ECG, digital X‑ray, ultrasound scanning, cardiac ultrasound/echocardiography. - **Surgery & anaesthesia support:** operating theatre; soft tissue surgery; fracture repair; cruciate surgery; ear surgery; dentistry including dental X‑ray. - **Cancer care:** chemotherapy & cancer treatment/oncology (also reflected in a review mentioning treatment of an eye tumour over multiple years). - **Hospital care facilities:** hospital ward, isolation unit, oxygen chamber. - **Preventive and routine care:** microchipping, nurse clinic, weight clinic, nutritional advice, prescriptions. - **Species seen (as stated):** cats, dogs, rabbits, and small mammals (including rabbit medicine/testing and small mammal medicine/surgery). - **Out-of-hours:** the website states out-of-hours emergency care is provided by **VetsNow Emergency Prestbury Park**. Also listed in structured clinic data: **Veterinary Nurse Training facility**. ## Pricing - One reviewer reports being told they would need to pay **£250** to be seen for advice because they were **not registered** with the practice. (No other specific prices were provided in the inputs.) ## People - **Clare (vet):** mentioned in multiple reviews. One owner describes her treating their pug “numerous times” for an **eye tumour** over several years. Another describes feeling confident asking Clare to do an operation after a dog’s **growth “turned nasty.”** - **Amy (assistant):** named alongside a vet during a **home visit euthanasia**; the owner describes them as **kind, gentle, and patient**, helping make a very difficult appointment more bearable. - Reviews also single out **reception/front-of-house** support (being kind, efficient and easy to talk to) and help with **insurance claims** (a staff member named **Jo** “took over the claim”). ## Reviews **4.5 stars from 239 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Compassion during end-of-life care:** a 20‑year‑old cat’s euthanasia is described as handled gently, including a **home visit that became possible after an initial “no” due to a full surgery day**. - **Communication during procedures:** owners mention being **kept informed throughout the day**, and practical help after surgery (carrying dogs after **neutering**). - **Continuity for longer-term problems:** one owner credits a named vet with repeated treatment over years for an **eye tumour**, and another reports a successful operation for a worsening **growth**. - **Conflicting experiences around costs/policies:** a small number of reviewers allege the practice is **“all about the money,”** including one report of a **£250** charge for an unregistered pet and criticism of attitudes around requesting **written prescriptions** rather than buying medication directly.