Arvonia Vets – Vets in Cheltenham
Clinic Overview
- Owners frequently describe the team as friendly, caring and reassuring, with several saying pets were made comfortable and given lots of attention. - Access and communication are recurring positives: people mention a good online booking system, helpful reception staff and vets who explain treatment clearly. - Reviews include strong feedback on both urgent care and ongoing medical support, with examples including an emergency C-section, treatment after an Addison’s disease diagnosis, and care for a cat with thyroid issues.
Services
- •Emergency and urgent care: owners describe prompt help for sudden illness, including an emergency C-section and support when a cat was poorly.
- •Surgery and procedures: the clinic website lists orthopaedics, knee reconstruction and complex soft tissue surgery. Reviews also mention pets having operations and positive follow-up care.
- •Diagnostics and investigations: website-listed facilities include a CT scanner, ultrasound and an in-house laboratory. Reviews mention diagnosis and treatment support for Addison’s disease and care for a cat with thyroid issues.
- •Routine pet care: reviews mention kitten and dog appointments, including a rescue terrier’s routine care. The website also lists Puppy and Kitten Packs and repeat prescriptions.
- •Appointments and access: owners praise the online booking system and say the practice’s three surgeries make it easier to find a suitable appointment time.
Pricing
No published pricing information is currently available for this clinic.
People
- •Jake (vet): earlier feedback repeatedly praised him for being thorough and clear in his explanations, helping owners feel informed and reassured.
- •Karen: singled out by one owner for going above and beyond to help with funding for treatment costs.
- •Reception team: described as welcoming, kind and helpful, including during urgent situations.
- •Management and wider team: owners mention helpful handling of insurance claims and a consistently caring approach across the practice.
Reviews
Google rating: 4.8/5 from 187 reviews.
- •Owners frequently describe the team as friendly, caring and reassuring, with several saying pets were made comfortable and given lots of attention.
- •Access and communication are recurring positives: people mention a good online booking system, helpful reception staff and vets who explain treatment clearly.
- •Reviews include strong feedback on both urgent care and ongoing medical support, with examples including an emergency C-section, treatment after an Addison’s disease diagnosis, and care for a cat with thyroid issues.
- •A few reviews also mention good value or practical help with costs and insurance, alongside praise for the clinic’s overall service.

