
Linnaeus Veterinary Ltd, operating as Folly Gardens Veterinary Clinic in Cheltenham, appears to be a well-regarded veterinary service provider based on its overall rating of 4.8 stars from 165 Google reviews. This high score, coupled with the substantial number of reviews, suggests a strong reputation among its clientele. The clinic also serves as a veterinary nurse training facility, indicating a commitment to education and high standards of care.
The reviews are predominantly positive, highlighting the clinic's helpful and knowledgeable staff. Notably, Nigel Butler appreciates the superb service and understanding nature of the team, while Rob B commends the clinic for its friendly staff and swift appointment scheduling for his puppy. He also mentions the reasonable pricing, particularly when using the monthly plan. Another reviewer, Anna Matthews, expresses gratitude for the excellent service her pet, Jim, receives, reinforcing the clinic's positive reputation.
However, not all feedback is favorable. Ian Banks shares a concerning experience involving his dog, which raises issues regarding attention to detail and proper care during procedures. This review contrasts with the overall positive sentiment but serves as a reminder of the importance of consistent quality care.
Despite this isolated negative review, Folly Gardens Veterinary Clinic maintains strong community support. Its services and compassionate staff receive frequent praise, and the clinic's structured pricing plans are noted as a positive aspect for clients seeking affordable veterinary care.
Note: Showing the 5 most recent Google reviews out of 167 we track in total. Recent reviews may not be representative of overall sentiment.
in the last week
a month ago
Great people that take care of all needs pet related. The lady I work for has a kitty cat that is a patient with Folly Gardens in Bishops Cleeve. They have wheelchair access in the back and are very accessible and accommodating for these needs. Reasonably priced and excellent pet plans for pet health checks and operations alike. All around a great place to take sick or injured pets.
2 weeks ago
After nearly twenty years with Folly and great treatment for our two dogs, we had a bad experience. Our JRT went in for his nails to be clipped and a dew claw looked at. Firstly the receptionist wrote down the wrong weight for the dog, which I thankfully corrected as he has sedation, and the wrong weight recorded could mean too much or too little sedation given. Not a good start. He usually has a muzzle on until he is sedated. This time they left the muzzle on even after he was sedated and even when he was recovering. When I went to pick him up nearly 3 hours after dropping him off the muzzle was still on and he looked distressed. I questioned if the muzzle had been on the entire time, I was told yes. The very second I took it off he projectile vomited twice, which meant he had wanted to be sick for quite a while as some dogs do after sedation, but he couldn’t because the muzzle was still on. He could have choked on his vomit. He was later sick another two times that day. He could also not have been offered or had anything to drink whilst recovering as the muzzle was not removed. We have had this treatment done several times and the muzzle has always been taken off as soon as they are sedated. This will do nothing to help him at future visits to the vets. We have sadly heard more negative reports about Folly, and I seems to be since selling out to a larger corporate company. We are now considering if we want our dog to remain going to Folly !
3 months ago
After nearly twenty years with Folly and great treatment for our two dogs, we had a bad experience. Our JRT went in for his nails to be clipped and a dew claw looked at. Firstly the receptionist wrote down the wrong weight for the dog, which I thankfully corrected as he has sedation, and the wrong weight recorded could mean too much or too little sedation given. Not a good start. He usually has a muzzle on until he is sedated. This time they left the muzzle on even after he was sedated and even when he was recovering. When I went to pick him up nearly 3 hours after dropping him off the muzzle was still on and he looked distressed. I questioned if the muzzle had been on the entire time, I was told yes. The very second I took it off he projectile vomited twice, which meant he had wanted to be sick for quite a while as some dogs do after sedation, but he couldn’t because the muzzle was still on. He could have choked on his vomit. He was later sick another two times that day. He could also not have been offered or had anything to drink whilst recovering as the muzzle was not removed. We have had this treatment done several times and the muzzle has always been taken off as soon as they are sedated. This will do nothing to help him at future visits to the vets. We have sadly heard more negative reports about Folly, and I seems to be since selling out to a larger corporate company. We are now considering if we want our dog to remain going to Folly !
3 months ago
3 months ago
2 months ago
We have always been extremely happy with Folly Vets in Bishops Cleeve. They are so helpful, understanding and knowledgeable. The service has been superb.
4 months ago
The staff here are amazing. They're always really friendly and happy to help, plus the phone is always answered super quickly! We've called them a couple of times recently to request appointments for our puppy and both times we've managed to get an appointment right away (one was even just 15 minutes after calling). They send updates whenever our puppy needs any treatments and the prices are very reasonable, especially when taking advantage of the monthly plan. Honestly can't recommend them enough!
8 months ago
Jim loves going to the vets! Truly amazing team at Bishops Cleeve! Thank you for such a great service ! Love from Jim❤️
8 months ago
My first impressions of Flooy Gardens Veterinary is a well run, polite and professionally run place. Both the receptionist and vet were polite, helpful and attentive to my kitten's needs. I was able to make an appointment, for a routine checkup, quickly. Everything was well explained to me and I felt reassured that my kittens were being well treated.
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