Vets Now Cheltenham – Vets in Cheltenham
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No Prices Tracked
Corporate
Clinic Overview
- Many recent reviewers describe prompt care, strong clinical attention and a calm, kind manner from both vets and support staff. - Communication is a consistent positive theme, with owners praising clear explanations of possible diagnoses, treatment choices, prognosis and out-of-hours fees before consultation. - Several reviews highlight practical emergency support, including late-night care, Sunday appointments and treatment options tailored to urgency and budget.
Services
- •Out-of-hours emergency veterinary care for small animals, including holiday cover when daytime practices are closed.
- •Emergency triage and urgent treatment, with the most serious cases prioritised when the clinic is busy.
- •Review examples of care include immediate oxygen for a cat in acute heart failure, medication during an out-of-hours consultation, assessment of possible poisoning, treatment for wounds after a cat attack, and care for swollen or injured paws.
- •Consultations appear to include clear discussion of likely diagnoses, next steps, prognosis, aftercare and costs; some owners also mention being offered treatment options based on price and timing.
- •Owners regularly mention supportive communication from the initial phone call through to in-clinic treatment, including calm handling of distressed owners and nervous pets.
- •The website lists neurology and oncology as specialties.
- •Vets Now also has 24-hour referral hospitals in Glasgow and Manchester, but Cheltenham is presented as an out-of-hours emergency clinic rather than one of those hospitals.
Pricing
No published pricing information is currently available for this clinic.
People
- •Amy: repeatedly praised for compassionate support in emergencies, with owners highlighting her kindness, clear explanations and sensitive handling of difficult situations.
- •Dolly: mentioned positively in older feedback.
- •Wider team: reviews frequently describe friendly, helpful staff, including warm reception, calm phone support and gentle handling during emergency visits.
Reviews
Google rating: 4.2 stars from 108 reviews.
- •Many recent reviewers describe prompt care, strong clinical attention and a calm, kind manner from both vets and support staff.
- •Communication is a consistent positive theme, with owners praising clear explanations of possible diagnoses, treatment choices, prognosis and out-of-hours fees before consultation.
- •Several reviews highlight practical emergency support, including late-night care, Sunday appointments and treatment options tailored to urgency and budget.
- •Cost is the clearest negative theme: some owners felt charges were extremely high for out-of-hours care, even when they were otherwise positive about the staff and treatment.
