Vets Now Cheltenham is an emergency veterinary clinic located in Cheltenham, offering out-of-hours care for pets in urgent situations. The clinic has a mixed reputation based on 39 Google reviews, averaging a 4.1-star rating. This suggests a generally positive impression, though there are significant outliers in customer experiences.

Among the five detailed reviews, two express dissatisfaction, noting long wait times and a perceived lack of adequate treatment. One reviewer mentioned feeling dismissed by the staff after a prolonged wait, while another was upset about the handling of a severely ill cat. Conversely, three reviews commend the clinic's staff for their professionalism and care. One reviewer praised the calm handling of a stressful phone call and appreciated the helpful receptionist, while another was thankful for the quick and thorough care provided to their cat in acute distress. Another positive review highlighted the attentive care and the requirement of a large deposit for overnight stays, suggesting a need for financial preparedness.

While the clinic is noted for providing crucial care during emergencies, the feedback indicates room for improvement, particularly in wait times and communication. The cost of services, especially the out-of-hours fee, is also a common point of contention among reviewers. Potential clients should weigh these factors when considering Vets Now Cheltenham for emergency veterinary services.