Crickmore Vets/Arvonia Vets

Crickmore Vets / Arvonia Vets describes itself as an independent practice (the site says it “isn’t tied to a corporate ethos”) and has been focused on family pets since 1980. From the website, it appears set up for advanced in-house diagnostics and surgery, with a CT scanner, ultrasound, and an on-site laboratory, plus stated strengths in orthopaedics (including knee reconstruction) and complex soft tissue surgery. In the latest reviews available, owners most often talk about end-of-life care (support during euthanasia, helping pets stay comfortable a bit longer, and a bereavement card sent afterwards) and puppy vaccinations/check-ups where the team tried to build a positive association with vet visits.

Services

From the clinic website summary

•CT scanning (with an in-house CT scanner listed as a facility)
•Ultrasound (facility listed)
•Laboratory testing (facility listed)
•Surgery, including stated specialties
•Orthopaedics
•Knee reconstruction
•Complex soft tissue surgery
•Puppy and kitten packs
•Repeat prescriptions

From the latest reviews available

•Initial puppy vaccinations and check-ups
•Euthanasia / end-of-life appointments, with owners describing supportive handling and aftercare (including a condolence card)

Emergency care (as stated on the website summary)

•For emergencies, the website says to call 01242 700100.

People

•Stephen (vet; role implied by multiple owners describing his care): frequently mentioned in reviews for guiding families through end-of-life decisions, including one owner saying he “kept [their dog] going” long enough for “his last three holidays,” and others describing compassionate support during euthanasia.
•Sally (role not specified in the inputs): mentioned alongside Stephen as part of the team supporting dogs “from the hello…to the goodbye.”
•Reception/secretaries (not named): thanked in one review for being supportive during a difficult period; another owner notes the practice sent a card in the post after a pet was put to sleep.

Reviews

4.8 stars from 163 reviews. “”

•End-of-life care is a dominant theme: multiple owners describe euthanasia appointments for elderly pets, highlighting calm handling and owner support during the visit.
•Aftercare and follow-up gestures: one owner reports receiving a condolence card by post after their cat was put to sleep.
•Puppy-friendly visits: owners mention a warm welcome for puppies (including cuddles) and that early vaccination/check-up visits helped create a positive association with the clinic.
•Long-term continuity with the same vet: one owner says they’ve been with Stephen for 25 years for their cats.

Reviews for Crickmore Vets/Arvonia Vets

Note: Showing the 5 most recent Google reviews out of 163 we track in total. Recent reviews may not be representative of overall sentiment.

Pat melles

3 months ago

I have to say thank you to Stephen help me through with my last days, With my Little dog spud He kept him going so we could have his last three holidays with me, I recommend his service and his colleagues. They are very nice heartwarming talk to you lovely very very caring and thank you to the secretaries. Very nice girls spud went peacefully. I said goodbye to him with my son, Thank you very much, Stephen and your Colleagues for your help, I think you’re amazing all of you thank you very much.

3 weeks ago

Stevan Jones

Elle Rayne

everyone here was so lovely and professional and compassionate. unfortunately we had our 21 year old fur baby put to sleep tonight but the care he received was impeccable as well as the support for us as owners. we will never take our pets anywhere else 🧡

a month ago

SEONAID WILLIAMS

4 months ago

Great staff greeted puppy with a warm welcome and plenty of cuddles

Stephen Marsh

5 months ago

Been with Stephen for 25 years never had any problems or issues with his care and compassion for our cats

D&K Egan

Stephen and his team are amazing. We found them online after moving to the area and have had such positive experiences each visit. We’ve taken our new puppy for all of his initial vaccinations and check ups and they have created a great association with vet visits for him. Sadly we had to take our 14 year old cat to be put to sleep and they made the whole experience as easy as possible, even sending us a lovely card in the post afterwards 😍😭. Their prices seem to be very reasonable, highly recommended vets in Cheltenham. Thank you

Cheltenham Noticeboard

They were amazing with my Labrador. Stephen is compassionate and wise.

Tam Salimi

a year ago

Best vet and team by far,my dogs love it there weirdly. Best support and after care there is when you loose a dog. Stephen, Sally and team have seen to all four of my dogs through their lives( all got to age 15 plus) they started the hello and continued to the goodbye. They have watched the tears fall as we said goodbye and dealt with every situation with such compassion. I adore their services and family vibe.. My new dog hector thinks it's a social club. Thanks for all your hard work through the years we don't know where we would be without you ❤️