Crickmore Vets/Arvonia Vets – Vets in Cheltenham
Clinic Overview
- Recent feedback is strongly positive, with owners describing the team as personable, professional, and compassionate. - End-of-life care is the clearest recurring theme: several reviewers say the practice handled euthanasia appointments with kindness and sensitivity, while supporting owners through a very difficult experience. - Stephen is a standout name in the reviews, with clients describing many years of trusted care for their cats and dogs.
Services
- •Diagnostics and imaging: the clinic website lists an in-house CT scanner, ultrasound, and laboratory testing.
- •Surgery: stated areas include orthopaedics, knee reconstruction, and complex soft tissue surgery.
- •Routine pet care: the website lists puppy and kitten packs and repeat prescriptions. Reviews also mention initial puppy vaccinations and check-ups, with owners saying puppies were greeted warmly and helped to feel comfortable.
- •End-of-life care: recent feedback repeatedly praises calm, compassionate support during euthanasia appointments, along with thoughtful aftercare such as a condolence card sent afterwards.
- •Appointments and emergencies: one recent reviewer highlighted being able to get a same-day appointment. For emergencies, the website advises calling 01242 700100.
Pricing
No published pricing information is currently available for this clinic, although one recent reviewer felt the fees were reasonable.
People
- •Stephen: the most frequently named team member in reviews, praised for compassion, wisdom, and long-term continuity of care for cats and dogs, including support through difficult end-of-life decisions.
- •Sally: mentioned by name in a long-term client review as part of the team caring for pets through all stages of life.
- •Reception / secretarial team: regularly thanked for being warm, personable, and supportive, especially during emotional visits.
Reviews
4.8 stars from 164 Google reviews.
- •Recent feedback is strongly positive, with owners describing the team as personable, professional, and compassionate.
- •End-of-life care is the clearest recurring theme: several reviewers say the practice handled euthanasia appointments with kindness and sensitivity, while supporting owners through a very difficult experience.
- •Stephen is a standout name in the reviews, with clients describing many years of trusted care for their cats and dogs.
- •Puppy visits also come through well, with comments about warm welcomes, cuddles, and positive experiences during initial vaccinations and check-ups.

