Crickmore Vets/Arvonia Vets

- Compassionate end-of-life care stands out most strongly: several owners describe calm, professional support during euthanasia appointments and say the team made a very difficult experience easier. - Stephen is a recurring name in positive feedback: reviewers describe him as caring, compassionate, wise, and someone they have trusted with their pets for many years. - Puppies appear to be welcomed warmly: recent comments mention friendly greetings, cuddles, and positive experiences during initial vaccinations and check-ups.

Crickmore Vets / Arvonia Vets presents itself as an independent practice and says it has been caring for family pets since 1980. The clinic’s website highlights advanced in-house diagnostics and surgery, including a CT scanner, ultrasound, laboratory testing, orthopaedics, knee reconstruction, and complex soft tissue surgery. Recent reviews most often praise the team’s compassionate end-of-life care, alongside positive experiences with puppy vaccinations and check-ups.

Services

•Diagnostics and imaging: the clinic website lists an in-house CT scanner, ultrasound, and laboratory testing.
•Surgery: stated areas include orthopaedics, knee reconstruction, and complex soft tissue surgery.
•Routine pet care: the website lists puppy and kitten packs and repeat prescriptions. Recent reviews also mention initial puppy vaccinations and check-ups, with owners saying the team helped young dogs feel comfortable at the practice.
•End-of-life care: several recent reviewers describe thoughtful, supportive handling during euthanasia appointments, with one family also mentioning a condolence card sent afterwards.
•Emergency arrangements: for emergencies, the website advises calling 01242 700100.

Pricing

No published pricing information is currently available for this clinic, though one recent reviewer described the fees as reasonable.

People

•Stephen: frequently praised in reviews for his care, compassion, and long-term continuity, including support with end-of-life decisions and ongoing care for cats and dogs over many years.
•Sally: named in a review as part of the team supporting pets through all stages of life.
•Reception / secretarial team: thanked by owners for being kind and supportive during difficult visits.

Reviews

4.8 stars from 162 Google reviews.

•Compassionate end-of-life care stands out most strongly: several owners describe calm, professional support during euthanasia appointments and say the team made a very difficult experience easier.
•Stephen is a recurring name in positive feedback: reviewers describe him as caring, compassionate, wise, and someone they have trusted with their pets for many years.
•Puppies appear to be welcomed warmly: recent comments mention friendly greetings, cuddles, and positive experiences during initial vaccinations and check-ups.
•The wider team also gets praise: owners mention kind reception staff, a caring atmosphere, and thoughtful follow-up such as a card sent after a pet was put to sleep.

Reviews for Crickmore Vets/Arvonia Vets

Note: Showing the 10 most recent Google reviews out of 162 we track in total. Recent reviews may not be representative of overall sentiment.

Pat melles

6 months ago

I have to say thank you to Stephen help me through with my last days, With my Little dog spud He kept him going so we could have his last three holidays with me, I recommend his service and his colleagues. They are very nice heartwarming talk to you lovely very very caring and thank you to the secretaries. Very nice girls spud went peacefully. I said goodbye to him with my son, Thank you very much, Stephen and your Colleagues for your help, I think you’re amazing all of you thank you very much.

Stevan Jones

Elle Rayne

7 months ago

everyone here was so lovely and professional and compassionate. unfortunately we had our 21 year old fur baby put to sleep tonight but the care he received was impeccable as well as the support for us as owners. we will never take our pets anywhere else 🧡

SEONAID WILLIAMS

Great staff greeted puppy with a warm welcome and plenty of cuddles

Stephen Marsh

8 months ago

Been with Stephen for 25 years never had any problems or issues with his care and compassion for our cats

D&K Egan

9 months ago

Stephen and his team are amazing. We found them online after moving to the area and have had such positive experiences each visit. We’ve taken our new puppy for all of his initial vaccinations and check ups and they have created a great association with vet visits for him. Sadly we had to take our 14 year old cat to be put to sleep and they made the whole experience as easy as possible, even sending us a lovely card in the post afterwards 😍😭. Their prices seem to be very reasonable, highly recommended vets in Cheltenham. Thank you

Cheltenham Noticeboard

10 months ago

They were amazing with my Labrador. Stephen is compassionate and wise.

Tam Salimi

1 year ago

Best vet and team by far,my dogs love it there weirdly. Best support and after care there is when you loose a dog. Stephen, Sally and team have seen to all four of my dogs through their lives( all got to age 15 plus) they started the hello and continued to the goodbye. They have watched the tears fall as we said goodbye and dealt with every situation with such compassion. I adore their services and family vibe.. My new dog hector thinks it's a social club. Thanks for all your hard work through the years we don't know where we would be without you ❤️