Featured Clinic Overview
- •Owners regularly mention fast help for urgent or unexpected problems, including same-day appointments and quick access for pets needing non-routine care. - A strong theme is clear, unhurried communication: reviewers say the vets explain conditions and treatment options well, without making people feel rushed or pushed. - Ben and Jess are frequently thanked by name for ongoing care and surgery, including eye procedures, spays, and follow-up support.
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Medivet Leckhampton is part of the Medivet group and is listed as a Veterinary Nurse Training facility. Recent feedback continues to present it as a practice geared to routine veterinary care and advice-led appointments, with owners often saying consultations are not rushed and explanations are clear. Reviews also mention cat-friendly handling, separate cat and dog areas, and small touches such as treats during visits.
- •Many owners describe the team as kind, friendly and compassionate, with clear explanations and a welcoming manner. - Several reviews highlight good handling of anxious or reactive pets, including stress-free cat visits and arranging appointments when the clinic is empty for a dog that struggles around other dogs. - One especially positive review mentions sensitive support during a pet’s final treatment and thoughtful follow-up afterwards.
Companion Care (Cheltenham) Ltd trading as Vets4Pets is part of the Vets4Pets group. The clinic is equipped for a wide range of cases, with on-site diagnostics and treatment including an in-house lab, pharmacy, digital X-ray and ultrasound, plus separate cat and dog waiting areas and wards and an isolation unit. Recent feedback points to kind handling of both routine and more involved cases, though a smaller number of reviewers raise concerns about costs and prescription policies.
- •Several reviewers describe the team as kind, cheerful and consistently professional, including one client who says they have used the practice for 15 years without issue. - Recent positive examples include care for a puppy across multiple visits, treatment for a dog’s injured paw, and support with a cat’s dental work and insurance paperwork. - End-of-life care is viewed very differently by different clients: one reviewer describes a peaceful and compassionate euthanasia experience, while another reports a very negative experience involving a rapid cancer diagnosis and a £200 bill.
- •Compassionate end-of-life care stands out, with owners describing a calm, dignified atmosphere and supportive guidance during euthanasia and sudden loss. - Help when it’s urgent: reviewers mention being fitted in at short notice when their dog was sick, including while travelling. - Communication and reassurance: multiple comments describe staff taking time to explain treatment and helping nervous pets/owners feel comfortable.
- •Recent reviews are overwhelmingly positive, often highlighting a welcoming front desk, friendly staff and a calm, reassuring manner. - Several owners describe strong surgical and medical care, including support around a dog’s tail amputation, removal of a leg lump, and fast treatment for urgent cases. - Compassion is a consistent theme, with praise for staff who listened carefully, avoided pressure, handled end-of-life care sensitively, and even phoned to check on a dog after a visit.
- •Owners frequently describe the team as friendly, caring and welcoming, with several comments praising the overall service rather than just one visit. - Access and communication come up often: people mention easy booking, same-day appointments and vets who explain things clearly and thoroughly. - Reviews include several examples of urgent or high-stakes care, including an emergency C-section and support after a diagnosis of Addison’s disease.
- •Recent feedback is mostly very positive, with many owners describing the team as friendly, kind, and helpful from reception through to the vets. - Several reviewers mention fast appointment access and quick phone answering, including one account of being seen within 15 minutes of calling. - Owners praise the clinic’s handling of nervous pets, clear explanations, treatment updates, and a non-judgmental approach.
Regency Vets appears to be an independent Cheltenham practice founded by husband-and-wife vets Alex and Olivia. Reviews consistently highlight continuity of care, with owners saying they can often see the same vet and that appointments do not feel rushed. Clients also describe clear explanations before treatment, calm and confidence-building handling for nervous pets, and reassuring support around procedures such as spays.