Pack of dogs running in field

Regency Vets

#1 Vet in Cheltenham, Gloucestershire

5.0
Independent Clinic

Regency Vets – Vets in Cheltenham

Updated January 2026
Independent Clinic

Clinic Overview

Regency Vets appears to be an independent practice founded by a husband-and-wife vet team (Alex and Olivia, as described by a client). Reviews repeatedly point to continuity of care (owners say they can see the same vet) and unhurried appointments, including one report of an hour-long cat consultation with a thorough examination. Owners also describe clear explanations of procedures and costs before treatment, and several mention calmer, confidence-building handling for nervous pets (for example, getting down to the dog’s level to help them settle). Surgery is specifically referenced through spays, with multiple clients describing reassurance throughout booking, drop-off and collection.

Services

Services and situations specifically mentioned in the available information include

  • General consultations and examinations, including a “very thorough” cat exam and owners saying appointments aren’t rushed.
  • Surgery: spaying is mentioned in multiple reviews.
  • Treatment of minor injuries/issues, with examples including a broken dew claw and an eye issue.
  • Repeat prescriptions and advice when needed (including when an owner was away).
  • Pet plan membership (mentioned by a reviewer; inclusions and pricing not specified).
  • Support for nervous pets, including encouragement to bring pets in regularly to make visits less scary.
  • On-site facilities noted by clients: kennels are referenced, and a “large scale” is mentioned by one reviewer.

People

  • Alex (vet): described as explaining things “really well and clear,” being patient with questions, and doing a “very good job” with a procedure. Another reviewer notes Alex (with Millie and Craig) “go the extra mile.”
  • Olivia (vet): repeatedly described handling pets gently and providing reassurance; one owner reports she spent an hour with them and their cats for a thorough examination. Another review notes Olivia helped put both pet and owner at ease during an assessment.
  • Molly (reception/admin, role implied by reviews): mentioned taking details over the phone, and being someone dogs enjoy seeing when they arrive.
  • Craig (front-of-house/reception, role implied by reviews): described as greeting clients warmly; also mentioned positively by name by multiple owners.
  • Millie (staff, role not specified in reviews): mentioned as kind and going the extra mile.
  • Reception/admin team (group): frequently credited for being welcoming and for strong communication, including during booking and around procedures.

Reviews

Google rating: 5 stars from 111 reviews. “”

  • Continuity and time in appointments: owners say they can see the same vet and are “never rushed,” including a report of a full hour spent on a cat consultation.
  • Clear explanations and reassurance around procedures: multiple reviews mention being guided through treatment options over time, with procedure and costs explained beforehand and anxiety reduced during spay bookings.
  • Handling and environment that helps nervous pets: examples include staff getting down to floor level to greet a nervous dog, and encouraging regular “real” visits so pets find it less scary.
  • Range of cases handled: owners reference spays, a broken dew claw, an eye issue, and ongoing “varied treatments.”
  • Trust and motives: a few reviewers explicitly say decisions felt focused on what’s best for the pet rather than profit.

Contact

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