Regency Vets – Vets in Cheltenham
No Prices
No Prices Tracked
Independent
Clinic Overview
Regency Vets appears to be an independent Cheltenham practice founded by husband-and-wife vets Alex and Olivia. Reviews consistently highlight continuity of care, with owners saying they can often see the same vet and that appointments do not feel rushed. Clients also describe clear explanations before treatment, calm and confidence-building handling for nervous pets, and reassuring support around procedures such as spays.
Services
- •General consultations and examinations: owners describe thorough, unhurried appointments, including a one-hour cat consultation, health checks, and explanation of treatments such as injections.
- •Surgery and procedures: spays are mentioned repeatedly, alongside other procedures where clients felt well prepared from booking through to collection.
- •Treatment for injuries and ongoing issues: examples mentioned by owners include a badly cut paw, a broken dew claw, an eye issue, and varied treatment over time.
- •Repeat prescriptions and advice: clients mention being able to get advice when away from home and help with repeat prescriptions when needed.
- •Support for nervous pets: several reviews mention gentle handling and staff encouraging regular visits so pets become more comfortable with the clinic environment.
- •Pet plan: membership is mentioned by a client, though inclusions are not detailed.
- •Facilities noted by clients: reviews refer to separate cat and dog waiting areas, kennels, a large scale, and premises described as bright, airy, spotless, and calm.
Pricing
No published pricing information is currently available for this clinic.
People
- •Alex (vet): praised for clear explanations, patience with questions, and calm, capable care during procedures, urgent cases, and routine checks.
- •Olivia / Liv (vet): repeatedly described as gentle, reassuring and especially good at helping nervous pets settle.
- •Molly (reception/admin, role implied by reviews): mentioned positively for taking details over the phone, giving pets a warm welcome, and creating a friendly first impression.
- •Craig (front-of-house/reception, role implied by reviews): often noted for a welcoming manner and helpful, knowledgeable approach.
- •Millie (staff, role not specified): named by one client as kind and going the extra mile.
- •Wider team: reviews also speak well of the reception staff, nurses, and admin team for communication, compassion, and professionalism.
Reviews
Google shows a 5.0/5 rating from 130 reviews. Recent feedback is consistently very positive, with comments commonly highlighting
- •Calm, compassionate handling: owners often mention patient, friendly care for anxious or nervous pets, with one reviewer saying a single appointment changed their dog’s relationship with vet visits for the better.
- •Continuity and time with the vet: clients value being able to see the same vet and say appointments feel thorough rather than rushed, especially when dealing with ongoing or more complex issues.
- •Clear communication around treatment: reviews frequently mention procedures, options and likely costs being explained well, helping owners feel reassured before leaving pets for treatment.
- •A welcoming practice environment: reception staff are regularly praised by name, and the clinic itself is described as spotless, bright, calm, and well set up, including separate waiting areas for cats and dogs.
