Cheltenham Animal Shelter/Casvet

Cheltenham Animal Shelter/Casvet appears to be connected with an animal shelter (reviewers explicitly mention that using the practice helps support the shelter). Based on the information available, it seems set up for everyday pet healthcare (vaccinations are specifically mentioned) as well as urgent/extended-hours care (listed as offering emergency veterinary services).

Owners repeatedly describe practical, decision-relevant details such as

• •Taking time at appointments to give advice rather than rushing (a puppy vaccination appointment with nurse Hannah was described as unusually thorough even at the end of the day).
• •Handling challenging dogs calmly and confidently (one owner mentions “reactive” dogs and says the team were accommodating and confident with them).
• •Not pushing up costs unnecessarily (one reviewer contrasts Casvet with other practices and says they didn’t try to increase the bill).
• •Support around bereavement (one owner describes being allowed time when bringing in a cat who had died, and the team making paw prints and saving a vial of fur).

Services

• •Veterinary nurse training facility (listed in clinic data).
• •Emergency veterinary services (listed in clinic data; no further details provided on how this is delivered).
• •Vaccinations (a puppy vaccination appointment is described in a recent review).
• •Support after a pet death (a review describes staff allowing time and providing keepsakes such as paw prints and a vial of fur).

People

• •Hannah (nurse): mentioned by name for a puppy vaccination appointment; the owner highlights that she took time to give advice and was friendly and positive, rather than keeping it to a quick appointment.

Reviews

Google rating: 4.7 stars from 281 reviews. “”

• •Appointments described as unhurried and advice-led (including taking extra time at the end of the day).
• •Owners of reactive or difficult-to-handle dogs say the team were accommodating and confident.
• •Multiple reviewers describe staff as reassuring during stressful situations, including bereavement support (paw prints and a vial of fur were specifically mentioned).
• •One reviewer explicitly says the practice doesn’t try to inflate bills unnecessarily.
• •Several reviewers mention that choosing this practice helps support the animal shelter.