
Vets in Cheltenham, Gloucestershire
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Companion Care (Cheltenham) Ltd T/A Vets4Pets, located in Cheltenham, boasts a commendable 4.5-star rating derived from 237 Google reviews, indicating a generally high level of satisfaction among its clientele. This veterinary clinic also serves as a training facility for veterinary nurses, showcasing a commitment to education in the field.
The reviews present a mixed picture, though largely positive. Many clients praise the staff's kindness and professionalism, particularly highlighting their helpfulness during stressful situations. Jon May, for instance, commends the staff for their kindness when his dog was ill, while Teresa Allan appreciates the staff's attentiveness and assistance during her dogs' neutering procedures. Julie Dixon offers a glowing account of her experience, detailing how the staff went above and beyond during a particularly stressful visit, and specifically praises a vet named Clare for her exceptional service.
However, the clinic is not without its critics. Ric Meads and Renee Broughton-Johnson express dissatisfaction, criticizing the clinic for prioritizing profit over patient care. Ric recounts a distressing experience where he was asked to pay a significant fee before his unregistered dog could be seen, despite the urgency of the situation. Renee echoes this sentiment, feeling that the clinic is more focused on financial gain, although she acknowledges the friendly reception staff.
Overall, while Companion Care (Cheltenham) Ltd T/A Vets4Pets receives high marks for its compassionate staff and quality care, potential clients should consider the mixed reviews regarding the clinic's pricing and policies.
Veterinary nurse training provided
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