Stow Veterinary Surgeons

- Many reviewers describe the team as kind, calm, cheerful and professional, including both long-standing clients and newer customers. - Positive examples include emergency treatment for a sick dog within 20 minutes of contact, supportive help for a puppy over several visits, treatment for a dog’s paw injury, and careful handling of a cat’s dental work and insurance paperwork. - End-of-life care is viewed very differently by different clients: one reviewer describes a peaceful and compassionate euthanasia experience, while another reports a very negative consultation that ended in euthanasia and a £200 bill.

Services

•Routine and preventive care: consultations, vaccinations, parasite control, six-month health checks and microchipping.
•Surgery and dentistry: neutering, general surgery, keyhole (laparoscopic) surgery and dental treatment. Recent feedback includes an elderly cat having a dental procedure with nine teeth extracted and making a smooth recovery, and another cat being prepared for surgery for resorptive lesions.
•Diagnostics and monitoring: in-house blood tests, X-rays, ultrasound and nurse clinics including blood pressure checks.
•Additional care options: acupuncture, anal sac expression, nail clipping, an on-site dog grooming parlour, home visits and GB pet travel documentation.
•Emergency and urgent care: 24-hour out-of-hours cover with telephone advice and emergency consultations. Reviews mention prompt care for an injured paw, emergency treatment for a sick dog while the owners were on holiday, and helpful support from reception during an incident involving a poorly pigeon.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Comments on cost are limited, but there is one complaint about a £200 end-of-life consultation and some feedback describing the practice as expensive compared with other options.

People

•Carrie (veterinary director): praised for quickly assessing and treating a sick dog brought in while its owners were visiting the area.
•Olivia (vet): thanked in reviews for being friendly, calm and knowledgeable with a French bulldog, and also praised for helping with a dog’s injured paw.
•Lizzie (vet): thanked after an elderly cat’s dental procedure.
•Ann (veterinary nurse): praised for helping with treatment for a dog’s injured paw.
•Jayne (reception): mentioned positively by a cat owner after dental treatment.
•Hannah: thanked for processing a pet insurance claim and for being especially helpful around a cat’s surgery.

Reviews

Stow Veterinary Surgeons has a 4.6-star Google rating from 123 reviews. Recent written feedback is mostly very positive, with a small number of serious complaints.

•Many reviewers describe the team as kind, calm, cheerful and professional, including both long-standing clients and newer customers.
•Positive examples include emergency treatment for a sick dog within 20 minutes of contact, supportive help for a puppy over several visits, treatment for a dog’s paw injury, and careful handling of a cat’s dental work and insurance paperwork.
•End-of-life care is viewed very differently by different clients: one reviewer describes a peaceful and compassionate euthanasia experience, while another reports a very negative consultation that ended in euthanasia and a £200 bill.
•Several reviews also highlight the practice’s willingness to help visitors to the area as well as regular local clients.

Reviews for Stow Veterinary Surgeons

No VetsCompared reviews yet

Reviews from pet owners who enquired with Stow Veterinary Surgeons through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 123 we track in total. Recent reviews may not be representative of overall sentiment.

Karren Summers

3 months ago

Thank you to the calm, professional and very kind receptionist who helped with the poorly pigeon today. Stow vets were also outstanding a couple of months ago when my dog needed emergency treatment. We are very lucky to have such a good service in Stow on the wold.

Adrian Carter

Always willing to be helpful with great expertise

Malachy Kinder

4 months ago

Myself and my partner were holidaying in the area when our dog fell sick. We contacted stow vets and 20 minutes later our dog was being seen to by Carrie the veterinary director, Carrie was incredibly knowledgeable and accurately diagnosed our dogs condition immediately. Our dog was sedated and provided treatment straight away and an hour later we picked him up alongside a prescription. I would honestly recommend Stow Vets to anyone and everyone.

Katie Mumby

6 months ago

An amazing vets, we've recently joined and the care at both appointments has been outstanding. The team seem to genuinely care and Olivia the vet who dealt with our frenchie was incredibly friendly, calm and knowledgeable. So happy we have found them!

Rodney Zasman

7 months ago

I took our elderly cat Munchie for a dental procedure. He had nine teeth extracted and made a full and uneventful recovery . He is not the easiest of patients so the vet team did well. Thank you vet Lizzie, Jayne on reception and the team of nurses. I think it was Hannah who processed the pet insurance claim so thank you to her too. A great experience and a great vet team. I highly recommend the practice.

Edward Rose

Been 3 times with my puppy and they are all fantastic. Very helpful and very cheerful. Definitely recommend to anyone looking for a vet.

Pip Jason

8 months ago

Stow vets have been so supportive to me with my pets. Firstly with the outstanding care of my beloved Labrador, Smudge, who had to be put to sleep in July 2024. Stow vets were amazing with this very very sad time & the process of putting her to sleep, even though heart wrenching, she passed so quietly & peacefully as I held her head, thanking her for everything & telling her how much she was & is loved as she passed. Now I have 2 cats whom Stow vets have also been great with, especially with treatment of my cat, Bean, who needs surgery with her resorptive lesions. Hannah & the vets have been especially helpful with this. I couldn’t ask for better custodians of my pets who are a beloved part of my family. Thank you for everything you all do from the ladies on reception to the admin, vets & surgery team beyond. It is very much appreciated by me.

Mike Francis

1 year ago

Took my cat I for not eating, was told she had stomach cancer. Cat was put down on the spot and I was charged £200 for the 15 minute experience.

Nick Dove

We have used them for 15 years and cannot fault Always consistent and kind professionals Highly recommend