Medivet Cheltenham

Medivet Cheltenham is part of the Medivet group and provides general veterinary care with on-site facilities including an in-house laboratory, X-rays, ultrasound and an orthopaedic theatre. The practice lists 15-minute consultations, nurse clinics and home visits, and out-of-hours care is provided by Vets Now Cheltenham. Recent feedback is largely positive, with owners often praising the team’s kindness, communication and thoughtful handling of anxious pets, alongside some repeated complaints about appointment delays.

Services

• •Routine and preventive care: vaccinations and boosters, parasite treatment, microchipping, and routine appointments for cats and dogs.
• •Consultations and clinics: 15-minute consultations, nurse clinics, and home visits.
• •Surgery and treatment: neutering, dentistry, and access to an orthopaedic theatre.
• •Diagnostics: ECG, endoscopy, in-house laboratory testing, X-rays and ultrasound.
• •Travel and species coverage: Animal Health Certificates, with the practice listing cats, dogs, rabbits and exotics.
• •Support for nervous pets: reviews describe staff being especially accommodating with anxious or reactive animals, including stress-sensitive handling for cats and arranging quieter visit times for a dog that dislikes other dogs.
• •End-of-life care: one recent owner highlighted compassionate support around euthanasia, including allowing time for them to arrive and sending a memorial card afterwards.
• •Out-of-hours care: provided by Vets Now Cheltenham.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. The practice website shows an out-of-hours consultation fee from £320 inc VAT through its emergency provider, and reviews also mention a monthly payment plan that helps spread the cost of routine appointments and medication.

People

Recent reviews praise the vets, veterinary nurses and front-of-house team for being friendly, patient, clear in their explanations and kind with anxious pets.

Reviews

Google rating: 4.5/5 from 132 reviews.

• •Many owners describe the team as kind, friendly and compassionate, with clear explanations and a welcoming manner.
• •Several reviews highlight good handling of anxious or reactive pets, including stress-free cat visits and arranging appointments when the clinic is empty for a dog that struggles around other dogs.
• •One especially positive review mentions sensitive support during a pet’s final treatment and thoughtful follow-up afterwards.
• •The main negative theme is waiting past appointment times, with one reviewer reporting repeated delays of around 15 to 30 minutes; another review also described a poor experience with a cat examination and a suggestion of sedation for future visits.