Folly Gardens Veterinary Clinic - Cheltenham | Vets in Cheltenham, Gloucestershire

- Positive feedback continues to highlight kind, caring staff and a supportive manner during visits. - Several more recent reviews report operational issues at the Cheltenham branch, including reduced opening hours, extended closure, and delayed reopening. - Cost is a recurring concern in negative reviews, with specific complaints about rising treatment prices and parasite treatment mark-ups.

Folly Gardens Veterinary Clinic - Cheltenham is a local practice at 6 Bethesda Street in central Cheltenham, Gloucestershire. It has a 4.7-star Google rating from 73 reviews, with many owners praising the team’s caring and attentive manner. More recent feedback also points to operational disruption at the Cheltenham branch, including reduced opening hours, prolonged closure and staffing pressures, alongside some concerns about treatment costs and value.

Services

•General veterinary consultations and treatment are reflected in owner feedback, including care for common problems such as ear infections.
•Recent reviews mention ear infection management, with discussion around ear cleaners, steroid drops, and antibacterial or antifungal ear medication.
•Parasite prevention is also referenced by pet owners, including NexGard treatment.

Pricing

No published pricing information is currently available for this clinic.

People

No individual vets or nurses are named in recent feedback. Reviews most often describe the team as caring, though some also mention staffing shortages affecting the branch.

Reviews

Folly Gardens Veterinary Clinic - Cheltenham has a 4.7/5 Google rating from 73 reviews.

•Positive feedback continues to highlight kind, caring staff and a supportive manner during visits.
•Several more recent reviews report operational issues at the Cheltenham branch, including reduced opening hours, extended closure, and delayed reopening.
•Cost is a recurring concern in negative reviews, with specific complaints about rising treatment prices and parasite treatment mark-ups.
•Clinical decision-making and communication are mixed in recent feedback, including one review questioning why lower-cost treatment options for an ear problem were not discussed earlier.

Reviews for Folly Gardens Veterinary Clinic - Cheltenham

Note: Showing the 5 most recent Google reviews out of 73 we track in total. Recent reviews may not be representative of overall sentiment.

Josh Woods

4 months ago

Liberty Meredith

8 months ago

I brought my dog a few years ago for an ear infection. Due to the size of her breed I was told she had to go under GA, a few hundred ££ later, all was fine. Since moving to another vets and repeatedly having the same problem, they have provided me with steroid drops, administered an anti bacterial/ anti fungal medication in her ear that has all worked the same. So much cheaper, equally as efficient, and not putting her at risk by going under GA. I’m not sure why these treatments were never previously offered to me, and was always prompted to use ear cleaners. We all know it’s a money making scheme, but I’d like to avoid my dog going under GA at all costs if this can be avoided with a simple treatment. I always found the other vet (retired now) quite rude too, no soft talking to my dog, and rather abrupt.

no no

The cheltenham branch has been closed for months and reopening is delayed. They have a 200% markup on nexgard treatment unless you use their health plan.

Claire Dickson Pilates

1 year ago

Lovely lovely staff. Very caring

Alex Smith

Used to be great but sadly gone very downhill since being purchased by Linnaeus, with staff shortages and reduced opening hours, treatment costs going up significantly. Glad we decided to move vets when we did as they’ve just announced a 16 week closure of the Cheltenham branch.

Folly Gardens Veterinary Clinic - Cheltenham